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HyperLobby Online System :: View topic - I can´t update!
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flink
Post Newbie
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Joined: Jun 28, 2004
Posts: 6
Location: Brazil

PostPosted: Mon Nov 15, 2010 7:09 pm Reply with quote

HyperLobby Client (4.2.11) - Installer Information

Message: "Could not create key: Software\Classes. Verify that you have sufficient access to that key, or contact your support personel."

How can I solve this problem?
 
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Jiri-Fojtasek
Site Admin
Site Admin



Joined: Feb 02, 2003
Posts: 1737
Location: Slovakia

PostPosted: Mon Nov 15, 2010 9:04 pm Reply with quote

flink wrote:
HyperLobby Client (4.2.11) - Installer Information

Message: "Could not create key: Software\Classes. Verify that you have sufficient access to that key, or contact your support personel."

How can I solve this problem?


http://hyperfighter.sk/modules.php?name=Forums&file=viewtopic&t=7726

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flink
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Joined: Jun 28, 2004
Posts: 6
Location: Brazil

PostPosted: Tue Nov 16, 2010 12:20 am Reply with quote

I have already read all topics.
Operacional system is Win 7 ultimate.
Thanks but not yet solve the problem.
 
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fsix
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Joined: Nov 15, 2010
Posts: 7

PostPosted: Tue Nov 16, 2010 12:54 am Reply with quote

Is your HL folder in your program files folder?
That could be a problem, not sure though.
 
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fsix
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Joined: Nov 15, 2010
Posts: 7

PostPosted: Tue Nov 16, 2010 12:58 am Reply with quote

also what are the permissions of the .exe ?
 
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flink
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Joined: Jun 28, 2004
Posts: 6
Location: Brazil

PostPosted: Tue Nov 16, 2010 12:59 am Reply with quote

Yes, it is.
 
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fsix
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Joined: Nov 15, 2010
Posts: 7

PostPosted: Tue Nov 16, 2010 1:00 am Reply with quote

try moving it out of the program files folder.

like this C:\HyperLobby client\...
 
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flink
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Joined: Jun 28, 2004
Posts: 6
Location: Brazil

PostPosted: Tue Nov 16, 2010 1:30 am Reply with quote

Thanks but didn´t work.
 
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fsix
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Joined: Nov 15, 2010
Posts: 7

PostPosted: Tue Nov 16, 2010 1:33 am Reply with quote

download the update off the site and then click the properties of it and allow it all access, then run the .exe. or maybe you can try access and defaults and give hypperlobby full permissions.
 
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flink
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Joined: Jun 28, 2004
Posts: 6
Location: Brazil

PostPosted: Tue Nov 16, 2010 1:46 am Reply with quote

Didn´t work either.
So I tried to uninstall but same error occured: I couldn´t unistall ver. 4.7.
I downloaded and tried to install but didn´t work too.
I can´t play anymore because ver. 4.7 ask to update.
I don´t know what to do!
 
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fsix
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Joined: Nov 15, 2010
Posts: 7

PostPosted: Tue Nov 16, 2010 2:18 am Reply with quote

delete the files then. then install.
 
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EoW_WhamO_CO
Hyper Staff



Joined: Apr 02, 2010
Posts: 393

PostPosted: Tue Nov 16, 2010 4:45 am Reply with quote

install the windows install cleanup utility.

once installed find Hyperlobby in the browser, then click the name and uninstall.

Then try to update hl by downloading the installer from the website.
 
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flink
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Joined: Jun 28, 2004
Posts: 6
Location: Brazil

PostPosted: Tue Nov 16, 2010 6:36 pm Reply with quote

You can´t use anymore Windows Instaler Cleanup Utility.See:
http://clubhouse.microsoft.com/Public/Post/3d3db81c-a4a7-4d34-869e-a5a95714baa7

I unistall ver 2.7 and now I can´t use both versions!
 
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Jiri-Fojtasek
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Joined: Feb 02, 2003
Posts: 1737
Location: Slovakia

PostPosted: Tue Nov 16, 2010 7:11 pm Reply with quote

flink wrote:
You can´t use anymore Windows Instaler Cleanup Utility.See:
http://clubhouse.microsoft.com/Public/Post/3d3db81c-a4a7-4d34-869e-a5a95714baa7

I unistall ver 2.7 and now I can´t use both versions!


http://www.softpedia.com/get/Security/Secure-cleaning/Windows-Installer-CleanUp-Utility.shtml

I have used this utility several times. Yes its dangerouus and you must know what you doing. Maybe for that MS drop it.

Cleanup only HL entries (have look at the attached screenshot, click hl entry and click remove)

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wte_valmet
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Joined: Jan 17, 2007
Posts: 1
Location: Melbourne , Australia

PostPosted: Mon Feb 28, 2011 10:48 am Reply with quote

I have been getting a similar problem as Flink. When I try to install version 4.2.12 I get a message saying:"The older version of Hyperlobby Client cannot be removed. Contact your technical support group." I removed all the references to Hyperlobby from the registry and still get the same message. I installed the windows cleaner as recommended but it couldnt find any copy of Hyperlobby to uninstall. Any ideas?
Valmet
 
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