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Leo13
Dude
Dude



Joined: Oct 09, 2010
Posts: 22
Location: Deutschland

PostPosted: Tue Dec 06, 2011 10:01 pm Reply with quote

Hello HL-Admins! Smile

One of our squadmembers (I/JG7_Rock) has forgotten his password for his HL-Account. Please send him an email with his password. I think you got his email adress when he registered in the HL first time. Hope you can help!

Greetings

Leo
 
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Doghouse
Hyper Staff



Joined: Jan 14, 2004
Posts: 506
Location: USA

PostPosted: Wed Dec 07, 2011 9:48 pm Reply with quote

We are unable to send him his password. We CAN reset his username which will require him to re-register his callsign like he was creating a new one. It's best he logs on using one of his other callsigns and contact an admin at that time. If this won't work let us know.
 
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KG26_Alpha
Hyper Staff



Joined: Apr 03, 2010
Posts: 566
Location: London

PostPosted: Wed Dec 07, 2011 10:43 pm Reply with quote

I have his e-mail address ........... get him to PM me in HL see if I can resolve this quickly for him.

I/KG26_Alpha

Regards

_________________
Bombs Away
Hyperlobby's dedicated bomber server.

www.ikg26.proboards.com

 
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Leo13
Dude
Dude



Joined: Oct 09, 2010
Posts: 22
Location: Deutschland

PostPosted: Thu Dec 08, 2011 11:24 am Reply with quote

rgrt, Alpha. I told him, he will send you a PM in the Lobby. Thanks for help!
 
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Leo13
Dude
Dude



Joined: Oct 09, 2010
Posts: 22
Location: Deutschland

PostPosted: Fri Dec 09, 2011 2:37 pm Reply with quote

Doghouse wrote:
We are unable to send him his password. We CAN reset his username which will require him to re-register his callsign like he was creating a new one. It's best he logs on using one of his other callsigns and contact an admin at that time. If this won't work let us know.


yes Doghouse, that would be okay, too.

Greetings,

Leo
 
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Leo13
Dude
Dude



Joined: Oct 09, 2010
Posts: 22
Location: Deutschland

PostPosted: Fri Dec 09, 2011 4:51 pm Reply with quote

Erkki solved the problem, all fine now. Thanks for help!! Smile
 
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